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Unread 07-06-2015, 11:44 AM   #1
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Default Mercedes-Benz Is Tops In Shopper Satisfaction, But Tesla? Not So Much

Today's auto market is a tough one for consumers. There are loads of great cars on the lots, and the differences between those from Toyota, Ford, Volkswagen, and most other mass-market automakers are disappearing. In that kind of environment, customer service is king. The way sales personnel treat shoppers can make or break a dealership. That's...

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