J.D. Power: Insurance Rates Rise & So Does Customer Dissatisfaction
If you keep tabs on your insurance premium, you may have recently noticed it edging up. And as it does, your dissatisfaction with your insurer is likely to climb, too. While that might appear to be common sense, it's been verified in the 2013 U.S. Auto Insurance Study, conducted by J.D. Power and Associates. To gather that data, Power asked auto...